Good
to
know
Breakfast
7:00–10:00
Dinner
19:00–21:00
À la carte lunch
12.00–13:30
(payment required)
Check-in
from 15:00
Check-out
until 11:00
Sauna
15:00–19:00
Indoor pool
07:00–20:00
Outdoor pool
15:00–20:00
Garage
free underground parking
E-charging station
payment required
Bike & walker-friendly
Eco-friendly
to
know
Check-in/check-out times, terms and conditions of payment, discounts and all-important information for a holiday at Hotel Emmy.
Everything you need to know at a glance
Breakfast
7:00–10:00
Dinner
19:00–21:00
À la carte lunch
12.00–13:30(payment required)
Check-in
from 15:00
Check-out
until 11:00
Sauna
15:00–19:00
Indoor pool
07:00–20:00
Outdoor pool
15:00–20:00
Garage
free underground parking
E-charging station
payment required
Bike & walker-friendly
Eco-friendly
- Bike & ski room: you can leave your bikes and your ski equipment directly at the hotel.
- Discounts for kids: Available upon request and only valid with 2 full-paying guests in the same room.
- E-bike rental at the hotel: on reservation and for a fee (limited number of bikes available).
- Health and safety: All hotel and leisure facilities are to be used at your own risk.
- Late-check-out:
With room: Possible on short notice upon request and subject to availability and for a fee of €80.00 per room. The room will be at your disposal until 6 pm on the day of departure, and the use of the wellness area is also included.
Without room: The room must be vacated by 11 am and you have the option of using the wellness area until 6 pm. There is an additional charge of € 20.00 per person. - Payment: You can pay your hotel bill up to 10 pm on the day before departure and from 8 am on the day of departure.
We accept EC cards, Visa and MasterCard.
In Italy, we currently have a cash limit of 4,999 Euros.
If you need an invoice, please send us your invoice details at least one day before departure.
Bank details:
Hotel Emmy GmbH
BANK: Cassa Raiffeisen Castelrotto-Ortisei
IBAN: IT68I0805623100000300013099
SWIFT-BIC: RZSBIT21011 - Parking: You have a free garage parking space at your disposal. Please drive directly into the garage on arrival, parking spaces are free of charge.
The height of the garage entrance is 2.15 metres. - Pre-check-in: In order to avoid waiting times at reception, we recommend that you complete your pre-check-in form from the comfort of your own home. You will receive the corresponding link with your booking confirmation.
- Spa opening hours: Our spa area and swimming pools are open from 8 am to 8 pm. The sauna area is available from 3 pm to 7 pm.
- Washing/drying facilities: A washing machine (for a fee) and tumble dryer (free of charge) are available for our guests.
- Wi-Fi: Free of charge throughout the property.
